Do you indent?
If you are making a point do you use
Well you can do all the same things in your email program, and you should.
Make it easy for someone to read the message, not just the words. How many times have you heard, “oh, you just can’t get the tone from an email.” ?? YES, you CAN! Use punctuation, formatting, even emoticons - those smiley, sad, or other faces. I use this when I feel embarrassed or confused- :/
With email being the primary way most of us communicate, we should be using it as an extension of our personalities.
Contact me if you have questions or want a quick lesson.