Reminder: Format your emails so they are easy to read and follow

Your email program more than likely allows you to indent paragraphs and bold words for emphasis.

Take advantage of your program's formatting tools. Experiment. But keep it simple.

• Don't type in all caps if possible; it's considered yelling.
• Avoid dark backgrounds with light type (yes, just like on web sites)
• Use an easy-to-read font. Stay away from scripts unless you are using it for one or two words.
• I keep emails from people that I think are effective so that I can learn from them.
• Keep it short too - if you want a reply within a reasonable amount of time. (you don't leave long voice mail messages, do you?)

We all communicate with email a lot more than we used to, so keep these tips in mind.